REPEAT PRESCRIPTIONS
Do not call the surgery to order your prescriptions as this blocks our telephone lines and we cannot take requests by telephone.

If you can order using the online service this would be appreciated.

You can drop your request into the post box on the wall outside. This is emptied several times a day.

Post your request into the surgery using Royal Mail.

We will except via email for a limited period of time but this unfortunately does overload the system. With this in mind please use the NHS APP at www.nhs.uk where you can sign up using your passport or driving licence for identification.

We will only prescribe your normal allowance. We cannot issue before your prescription due date.

It would be very helpful if you could nominate a pharmacy to receive your prescriptions electronically for you to collect directly from them. Please speak to the pharmacy who can arrange this for you or write this on your next request.

Medication reviews can be delayed while we are at this critical time. However, for your own safety this does need to be done at least once per year.

Our team are working extremely hard to fulfil all request your patience is appreciated.

Wherever possible please avoid coming to the surgery and contact your pharmacy to check if prescriptions have been completed before contacting us. WE REQUIRE 72 hours notice for all repeat request.

Thank you for your help

EPS - Electronic Prescribing Service

This is a new service which will send your prescriptions to the pharmacy of your choice electronically.  If you wish to sign up to this service you can do so either by applying via the pharmacy of your choice or coming into the surgery to let us know which pharmacy you wish your prescriptions to go to.

In March 2017 alone we produced 11,304 prescriptions, PLEASE HELP US BY REGISTERING FOR ONLINE SERVICES.

multicolour_pillsPatients on long-term medication can order repeat prescriptions in a number of ways:

  • By Hand – drop your repeat slip in at reception with the required items clearly marked.
  • By Post –  send it to us with a stamped addressed envelope if you want us to post it back to you.
  • Online –    (recommended) please bring in one form of photo ID to register  

Please note we do require 72 hours notice to complete prescription requests.

Please note we DO NOT accept requests by telephone or through any chemist or via email.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner, Practice Based Clinical Pharmacist or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Symbol Error 3Please allow 72 hours for prescriptions to be processed and remember to take weekends and bank holidays into account.

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